Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Capitol Plaza Hotel Jefferson City
Below are the verified reviews from guests that we have booked recently:
"Was Okay"
Overall Score3.0/5
No electricity from four to 7:30 on Saturday. No restaurant on site of within walking. Otherwise was OK. Rooms nice.
Daniel H. (Individual traveler, booked 1 room), from
25-Oct-2021 Verified Review, stayed from Thu Oct 21 to Sun Oct 24 2021 at a $87.17 average nightly rate.
"Poor service and accomadations."
Overall Score2.0/5
Prepaid for our room. They gave it away. Put us in presidential suite. Made us move 30 minutes later. Bar with a bartender who couldn't make drinks. Pillows the size of a throw pillow. Lumpy bed. Lousy service. Other than that. Would never stay there again.
Deanna M. (Individual traveler, booked 1 room), from
21-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $229.99 average nightly rate.
"False Changes"
Overall Score3.0/5
Charge more for room than they told me on the phone and charge again for small reasons I never ordered.
Kyle J. (Individual traveler, booked 1 room), from
19-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $148.65 average nightly rate.
"Needs Updates"
Overall Score3.0/5
Has not been updated for at least a decade.
Kell S. (Individual traveler, booked 1 room), from
22-Jul-2021 Verified Review, stayed from Mon Jul 19 to Tue Jul 20 2021 at a $83.99 average nightly rate.
"Not very good at all."
Overall Score3.0/5
Had made reservations months ago for a wedding block and we got there and we didn’t have any reserved rooms even though it was taken out of our credit card when we first reserved. People at front desk were kind of rude and not very helpful although we did end up getting rooms but not all together with wedding party. Our room didn’t have stopper for tub so I could take a bath.
Bob P. (Individual traveler, booked 1 room), from
22-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $117.99 average nightly rate.
"Clean and Comfortable."
Overall Score4.0/5
Close to wedding venue.
Troby G. (Group coordinator, booked 2 rooms), from
29-Mar-2021 Verified Review, stayed from Sat Mar 27 to Sun Mar 28 2021 at a $84.99 average nightly rate.
"This hotel is charging more for less amenities."
Overall Score1.0/5
Typically you get breakfast with your stay. With Covid this is not available, which we understand. But then they turn around and charge you $10 for Internet service and parking which is absolutely ridiculous! All hotels have Wi Fi and don’t charge you for it! So in a nutshell this hotel is charging more for less..We will not be back.
Jeff K. (Individual traveler, booked 1 room), from
16-Mar-2021 Verified Review, stayed from Sat Mar 13 to Sun Mar 14 2021 at a $87.99 average nightly rate.
"Conferance"
Overall Score1.0/5
Our event was canceled and I couldn't get my money back. If I could have just talked to someone I would have asked to use it at another time. No one would answer my call. Left messages and no one has ever called me back.
Charline O. (Individual traveler, booked 1 room), from
24-Mar-2020 Verified Review, stayed from Fri Mar 20 to Sun Mar 22 2020 at a $114.50 average nightly rate.
"Capital Plaza"
Overall Score3.0/5
Needs Updated
Russ N. (Individual traveler, booked 1 room), from
08-Mar-2019 Verified Review, stayed from Tue Mar 05 to Wed Mar 06 2019 at a $111.98 average nightly rate.
"A fine hotel."
Overall Score4.0/5
This is an upscale hotel with many fine amenities. It is very clean and the staff is friendly and helpful. However, I wish they offered free breakfast.
Cheri G. (Individual traveler, booked 1 room), from
06-Jul-2014 Verified Review, stayed from Fri Jul 04 to Sat Jul 05 2014 at a $98.11 average nightly rate.
Summary of Verified Reviews
70
Fair
Summary of 697 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good for sightseeing and has nearby restaurants and bars."
Location
88/100
86 reviews
"Well-located, although unfortunately the parking isn't easy."Great sightseeing, restaurants and shopping nearby.
Service
64/100
144 reviews
"Guests complain about reception and service professionalism."Lacking housekeeping and poor restaurant service, but friendly service overall.
Amenities
49/100
85 reviews
"Generally old facilities, although conference area was good."Elevator in need of updating. Entrance area is ok.
Value
47/100
48 reviews
"Value for money could be better. High priced breakfast."
Cleanliness
43/100
110 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Comfort
41/100
73 reviews
"Poor comfort, particularly beds, and cramped bathrooms."Rooms quiet yet cramped and with substandard A/C.
Room
41/100
226 reviews
"Complaints about cleanliness, maintenance, and TVs."Small rooms with subpar A/C, minibars, and kitchenettes.Small rooms and poorly cleaned bathrooms.Great views, but poor quality beds and furniture in somewhat old rooms.Shower can be a problem.
Breakfast
39/100
39 reviews
"Some complaints about quality and price of breakfast."
Bar
22/100
14 reviews
"Bar could improve."
Wellness Area
19/100
8 reviews
"Wellness & sports facilities could be improved."
Rated 67/100 based on reviews from families.
"Friendly service. Great location."
Location
89/100
21 reviews
"Great location."
Service
66/100
29 reviews
"So-so, but friendly, service, but low rated reception."
Amenities
51/100
18 reviews
"Hotel buildings are substandard but amenities are OK."
Value
49/100
13 reviews
"Value for money could be better. High priced breakfast."
Cleanliness
42/100
21 reviews
"Bathrooms and rooms are untidy."
Breakfast
40/100
9 reviews
"Some complaints about quality and price of breakfast."
Comfort
40/100
14 reviews
"Uncomfortable, cramped rooms, with poor beds."
Room
40/100
48 reviews
"Small, poorly maintained rooms with subpar minibars and kitchenettes."Poor beds and room cleanliness. Shower can be a problem.
Vibe
27/100
8 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 61/100 based on reviews from couples.
"Terrific location."
Location
90/100
11 reviews
"Great location."
Service
65/100
6 reviews
"Service is adequate."
Value
49/100
7 reviews
"Value for money could be better."
Breakfast
44/100
5 reviews
"Breakfast can be improved."
Cleanliness
44/100
12 reviews
"Rooms could be cleaner."
Room
41/100
21 reviews
"Rooms could be cleaner. Guests complained about minibars and bathrooms."
Vibe
27/100
7 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 57/100 based on reviews from business travelers.
"Friendly service. Great location."
Location
86/100
6 reviews
"Great location."
Service
55/100
11 reviews
"Great service, but bad reception."
Amenities
45/100
7 reviews
"Hotel buildings could use some improvement."
Cleanliness
43/100
11 reviews
"Rooms could be cleaner."
Room
31/100
20 reviews
"Inadequately cleaned and maintained rooms and bathrooms."
Vibe
23/100
5 reviews
"Vibe is not too good."
Rated 68/100 based on reviews from solo travelers.
""
Room
37/100
7 reviews
"Room needs to be improved."
Rated 62/100 based on reviews from all travelers.
"Good for sightseeing and has nearby restaurants and bars."
Location
88/100
86 reviews
"Well-located, although unfortunately the parking isn't easy."Great sightseeing, restaurants and shopping nearby.
Service
64/100
144 reviews
"Guests complain about reception and service professionalism."Lacking housekeeping and poor restaurant service, but friendly service overall.
Amenities
49/100
85 reviews
"Generally old facilities, although conference area was good."Elevator in need of updating. Entrance area is ok.
Value
47/100
48 reviews
"Value for money could be better. High priced breakfast."
Cleanliness
43/100
110 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Comfort
41/100
73 reviews
"Poor comfort, particularly beds, and cramped bathrooms."Rooms quiet yet cramped and with substandard A/C.
Room
41/100
226 reviews
"Complaints about cleanliness, maintenance, and TVs."Small rooms with subpar A/C, minibars, and kitchenettes.Small rooms and poorly cleaned bathrooms.Great views, but poor quality beds and furniture in somewhat old rooms.Shower can be a problem.
Breakfast
39/100
39 reviews
"Some complaints about quality and price of breakfast."
Bar
22/100
14 reviews
"Bar could improve."
Wellness Area
19/100
8 reviews
"Wellness & sports facilities could be improved."
Rated 65/100 based on reviews from families.
"Location is great."
Location
89/100
21 reviews
"Great location."
Service
66/100
29 reviews
"So-so, but friendly, service, but low rated reception."
Amenities
51/100
18 reviews
"Hotel buildings are substandard but amenities are OK."
Value
49/100
13 reviews
"Value for money could be better. High priced breakfast."
Cleanliness
42/100
21 reviews
"Bathrooms and rooms are untidy."
Breakfast
40/100
9 reviews
"Some complaints about quality and price of breakfast."
Comfort
40/100
14 reviews
"Uncomfortable, cramped rooms, with poor beds."
Room
40/100
48 reviews
"Small, poorly maintained rooms with subpar minibars and kitchenettes."Poor beds and room cleanliness. Shower can be a problem.
Vibe
27/100
8 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 61/100 based on reviews from couples.
"Terrific location."
Location
90/100
11 reviews
"Great location."
Service
65/100
6 reviews
"Service is adequate."
Value
49/100
7 reviews
"Value for money could be better."
Breakfast
44/100
5 reviews
"Breakfast can be improved."
Cleanliness
44/100
12 reviews
"Rooms could be cleaner."
Room
41/100
21 reviews
"Rooms could be cleaner. Guests complained about minibars and bathrooms."
Vibe
27/100
7 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 54/100 based on reviews from business travelers.
"Friendly service."
Location
86/100
6 reviews
"Great location."
Service
55/100
11 reviews
"Great service, but bad reception."
Amenities
45/100
7 reviews
"Hotel buildings could use some improvement."
Cleanliness
43/100
11 reviews
"Rooms could be cleaner."
Room
31/100
20 reviews
"Inadequately cleaned and maintained rooms and bathrooms."
Vibe
23/100
5 reviews
"Vibe is not too good."
Customer Reviews of Capitol Plaza Hotel Jefferson City
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Capitol Plaza Hotel is Atrium Hospitality. We are an upscale hotel located in the heart of state government at the junction of state highways 50, 63 & 54. We are a full service 9 story atrium hotel with 5 story waterfall. There are 255 deluxe guest rooms. Hi-speed internet service is in all guest rooms and convention space. Wireless internet is available in our first floor complex. Our professional Catering Staff can handle funtions both on and off property with flair and creativity.Hotel is Pet Friendly!
Amenities / Features
Check In: 4:00 pm - 12:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Bus parking
Car rental
Central location
Charge for early check out
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Jacuzzi
Laundry valet service
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Restaurant
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: Showtime
Travellers cheques accepted
Voicemail
Airport & Shuttle Information
Jefferson City Municipal Airport - 2 Miles, Columbia Regional - 16 miles, St. Louis Lambert Field - 120 miles & Kansas City International - 140 miles. Shuttle service through several different venders - taxi/car $150.00/$95.00.
Local Shuttle Info: Checker Cabs provides service from our hotel to locations throughout the city. Price varies.
Breakfast Information
Park Place Restaurant offers a hot breakfast buffet (seasonal) and also can order off menu.Muffins, Tea, Soda, and Coffee can be purchase in the gift shop.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. $25.00 deposit per night per pet. Hotel is pet friendly.
Parking Info
Hotel offers complimentary parking. The hotel has a 4 level parking garage.
Internet / WiFI
Hotel offers complimentary WIFI in the guestrooms and meeting space.
